Provide Better Customer Service and Make More Money
3 Simple Tips Of Getting Referrals Without Any Fuss!
By Chadrack Irobogo
The first thing any business organization owes itself is self-perpetuation. This means survival. And true survival means success. To achieve this, every business finds and keeps satisfied customers.
This is true whether on-line or off-line. This is the only path to survival.
Considering the importance of this fact I'll be offering, in this article, some simple tips to help you acquire a constant in-flow of new and satisfied customers.
One fast, easy and free way of getting new customers as a home-based business entrepreneur is through referrals. Recommendations from satisfied, existing customers. It is a confirmed fact that a vast majority of clients would rather hire or buy from those recommended by someone they trust. This could be a friend, a family member or business associate.
How do you then get your current customers to offer you this free tool of acquiring new customers? The following tips will come handy. They have worked and will continue to work any day.
1. Keep Your Current Customers Satisfied: This is obvious. No one wants to make a referral that will foul up his or her relationship with a friend or a relation. Customers will obviously give referrals only for business people whom they trust. Keeping this in mind, do your best therefore to do a great job that will keep your existing customers satisfied. Ensure that your product or service fulfils what you claim it to. Customers are always looking for a good deal. When they are satisfied with what you offer them, they will be eager to tell others about you. Now think about it yourself, who will be ready to purchase from when faced with an option? A faceless entrepreneur you come across online or one that a friend of neighbor referred?
2. Deliver More Than You Promised: One sure way of keeping your customers satisfied and making an indelible impression on them is by delivering more than you promised. Build value into your offers. Offer more bonuses. Strike a favorable poise. Deliver customers' products ahead of time. Etc. The more you're able to impress your customers in your business relations, the more they will be ready to give referrals for you.
3. Stay In Touch: Another way of getting referrals is by keeping in touch with your current customers. Develop a system of always contacting your customers. Offer good customer support system. Follow up on those who have purchase your products. Know how they are faring with your products - how the products have helped them solve their pains. Ask how you can be of further help. Aim always to establish a better, deeper and longer lasting relationship with your customers. As you do this, your customers will appreciate your good gesture and being satisfied they will be ready any day to refer you to others.
The above tips though simple and obvious to all are not being used by many. But you have them at your finger tip now. Work on them and work with them. You will be the better for it. The bottom-line is keep your customers satisfied and they will take care of you.
To your success.
Copyright © Chadrack Irobogo 2005. All rights reservedFor Chadrack Irobogo's FREE email course"Success-Sure-Steps To Making The Internet Your Own MoneyMachine!" and for more proven and tested tactics and strategies to help you generate real and consistent revenue online even on a shoestring visit: http://ideas4profit.250free.com/ez.html
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